House of Horrors Pom-Pom Beanie – Blood Drip Gothic Hat, Horror Gift for Alternative & Dark Fashion Fans

Most Products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

Most orders are shipped within 3-6 Business Days.  A tracking number will be emailed to you the moment your order is shipped out. You can track your order by logging into your account.

If you have any questions about our company or our products please do not hesitate to contact us and we will get back to you in two shakes of a lambs tail.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at edgeoflifedesigns@gmail.com. Please note that returns will need to be sent to the following address: [8553 Gracious Pine Ave. Las Vegas, NV 89143]

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at edgeoflifedesigns@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at edgeoflifedesigns@gmail.com.